Website Hosting and Care Plans
Growing and nurturing your most important marketing asset
Websites are no longer a “set and forget” part of your business. As technology evolves, website software is constantly being updated to make it more secure, faster and more visible to search engines. Just like your computer programs and smartphone apps need regular updating, your website does as well. However, as your website is a critical part of your business, it required extra care to ensure it continues to perform as intended.
- Keep Things Running - rock solid backups and security
- Peace Of Mind - you don't need to think about website maintenance at all
- Save Time - We can upload your regular content updates
Our Website Hosting and Care Plans cover 6 key areas on a monthly basis:
Website Hosting
A fast server for your website to live on with the ability to scale as needed.
Regular Backups
Offsite backups so if something does go wrong, you can be back up and running in no time.
Updates
Staying up-to-date with theme and plugins receive performance, security and feature updates.
Uptime Monitoring
Keeping an eye on things and notifies us immediately if the site goes offline for any reason.
Security
Scanning for security vulnerabilities and actively blocking hacking attempts.
Support
Having our team available for support requests and priority response if anything goes wrong.
Our Plans
Maintain Plan
Covering The Basics-
Premium High-Speed Australian Hosting
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SSL Certificate
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Daily 2-Tiered Backups
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Plugin, Theme and Core Updates
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24/7 Uptime Monitoring
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Daily Security Scans and Monitoring
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Premium Plugin Licenses
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Up to 15-Minutes of Support Time
Manage Plan
Business Grade Support-
Premium High-Speed Australian Hosting
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SSL Certificate
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Daily 2-Tiered Backups
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Plugin, Theme and Core Updates
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24/7 Uptime Monitoring
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Daily Security Scans and Monitoring
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Premium plugin licenses
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Performance Optimisation
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Broken Link Checks and Fixes
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eCommerce Support
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Privacy-Focused Web Analytics
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Up to 60-Minutes of Support Time
Master Plan
Maximising Website Potential-
Premium High-Speed Australian Hosting
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SSL Certificate
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Daily 2-Tiered Backups
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Plugin, Theme and Core Updates
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24/7 Uptime Monitoring
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Daily Security Scans and Monitoring
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Premium plugin licenses
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Performance Optimisation
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Broken Link Checks and Fixes
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eCommerce Support
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Privacy-Focused Web Analytics
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240mins website changes
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Monthly Strategy Call
* Monthly support time does not roll over to the next month.
Do You Want A Website Hosting And Care Plan To Take Care Of Your Website?
FAQ
Although this is unlikely as we put different security measures in place, there is no guarantee. Our team will work diligently to get your site back up and running as soon as possible. We will communicate with the website host and server security teams on your behalf to get back up and running.
* We do not support website hack recovery on our Plain Hosting plan.
Regular content updates, blog articles being published and small design changes are common requests.
Any development tasks including page designs or new features or plugins are not included and will need to be formally quoted as they generally go over the monthly dedicated time to support.
If you have tasks that need more time, we can submit a quote to you separate from your plan. Otherwise, this will generally be billed at our additional support rate of $120/hour + GST.
You sure can. We don’t lock our clients into any support plans as we understand business can be volatile and finances or needs for your website can change. Just send us an email to [email protected] and we will halt the next payment.